Workforce Essentials

Online disability support
training to suit every need

Browse over 50 online courses and learning assets covering every major topic in disability support work. Created in partnership with the NDS and mapped to the NDIS practice standards to make sure we’re meeting the latest in best practice.

Train your workforce from anywhere

The NDS Workforce Essentials program consists of over 50 learning assets addressing every major topic in disability support. These assets also cover more general workplace skills and include an extensive video and document library. Mapped to the recent NDIS practice standards, you can rest easy when it comes to auditing knowing that this training delivers what the NDIS need.

Access to the NDIS organisation and support workers can be set up and ready to go in the NDIS eLearning Academy within 24 hours. Here, you’ll be able to enrol users, track progress, and pull reports. You can also access other NDS courses and view their face-to-face event calendar.

Workforce Essentials for You:

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We know every organisation or support worker might require something different – more users, fewer assets or whatever your particular needs might be. That’s why we tailor the price of Workforce Essentials suite of courses specifically to your needs.

What’s in the NDS Workforce Essentials library?

Here’s what you can expect from the library, distributed across the NDIS Practice Standards that each asset relates to.

The learning assets under this standard relate to human rights and the practical elements of providing support to people with disability. 

The topics in this standard represent the crux of effective support provision. This includes content around zero-tolerance practices, effective health and safety, and medication management.

What You Get

Access to all courses with a certificate generated at the end of each course.

Course List

  • Disability Induction (2 to 3 hours) 
  • Disability Safe – Bullying Awareness for Senior Managers (40 minutes) 
  • Disability Safe – Bullying Awareness for Workers (40 minutes)
  • Disability Safe – Food Safety for Disability Support Workers (40 minutes)
  • Disability Safe – Impairment in the Disability Sector (40 minutes)
  • Disability Safe – Infection Control for Disability Support Workers (40 minutes)
  • Disability Safe – Medication Management (40 minutes)
  • Disability Safe – Risk Management (40 minutes)
  • Disability Safe – Slips, Trips and Falls Awareness Training for the Disability Sector (40 minutes)
  • Manual Handling for Disability Support Workers (1 to 2 hours) 
  • Working with People with Disability (30 minutes)
  • Recognising Restrictive Practices – Zero Tolerance (Self-paced, 1 to 2 hours)
  • Leading Work Health & Safety in the Disability Sector (3 to 4 hours)
  • Health & Safety Resources – Manual Handling (Self-paced, 2 hours)
  • Human Rights – eLearning & Resources (Self-paced, 4 hours)
  • Understanding Abuse – eLearning & Resources (Self-paced, 4 hours)
  • Human Rights and You (1 hour)

This set of assets covers the broader detail of effectively governing and operating as a support provider. 

Included in these is a guide to navigating the new financial systems established by the NDIS, brought in to provide choice and control to participants of the program. 

It also includes content relating to more general business necessities, such as effective business writing and communication skills.

What You Get

Access to all courses with a certificate generated at the end of each course.

Course List 

  • Leading Work Health & Safety (3 to 4 hours)
  • Managing Change and Communication (1 hour)
  • Business Writing Skills (30 minutes)
  • Communication (30 minutes)
  • Coaching the Coach (30 minutes)
  • Resolving Conflict (30 minutes)
  • Dealing with Complaints (30 minutes)
  • NDIS Simple Financial Management (Self-paced, 3 hours)
  • Safeguarding for Boards – Resources (Self-paced, 2 hours)
  • Adapting to the NDIS: Finding Your Purpose (40 minutes)
  • Adapting to the NDIS: Quality and Safeguards for NDIS Participants (40 minutes)
  • Adapting to the NDIS: Strategy & Transformation (40 minutes)
  • Adapting to the NDIS: Customer Journey & Centricity (40 minutes)
  • First-Response Evacuation Instruction (40 minutes)
  • Sustainable Service Under NDIS (30 minutes)

This smaller set of assets focuses on providing more detail towards some of the topics outlined in the Rights and Responsibilities standard.

It is predominantly comprised of resources that bolster these topics but includes a crucial module about providing effective support in decision-making processes.

What You Get

Access to all courses with a certificate generated at the end of each course.

Course List

  • Person-Centred Practice Across Cultures – Resources (Self-paced, 2 hours) 
  • Recognising Restrictive Practices – Zero Tolerance (4 hours)
  • Supported Decision Making (40 minutes)
  • Health & Safety Resources – Manual Handling (Self-paced)
  • Participation Project – Resources (Self-paced, 1 hour)
  • Zero Tolerance – Resources (Self-paced, 4 hours)
  • Understanding Abuse – eLearning & Resources (Self-paced, 4 hours)

This set of assets concentrates on establishing the environment to provide effective support.

This particular topic is covered in previous assets and standards to a certain degree, however, these assets still act as useful supplements in this essential topic.

What You Get

Access to all courses with a certificate generated at the end of each course.

Assets List

  • Leading Work Health & Safety In the Disability Sector (3 to 4 hours)
  • Get Ready to Assist Clients with Medication – Participation Project (1 hour)
  • Disability Safe – Medication Management (40 minutes)
  • Restrictive Practices Resources (Self-paced, 4 hours)

Testimonials

Workforce Essentials was a key component to driving change amongst our staff, and having access to an eLearning platform that was tailored to our sector streamlined the process of undertaking all levels of training. We are delighted with the learning capabilities thus far and are proud to see our staff continually growing and reaching new goals.

Heather Hollingworth

CEO of BCD Better Care Delivered

We have been working with etrainu for over 12 months now and are currently developing a series of Customer Service modules that feature on our company’s online training platform. The experience from beginning to end has been a very smooth and streamlined process. The etrainu team went above and beyond to ensure the end result not only met but exceeded our expectations. Our modules are both professional and informative and have been developed in a style that is interesting, fun and engaging for our staff. We would highly recommended etrainu to any industry considering the development of online training modules.

Kiri Wallace

National Retail Operations Manager, Discount Drug Stores

etrainu have developed a number of training courses for CUA that have been extremely well received by our staff and participants. Their team worked very quickly to create quality content that was beautifully designed to meet our tight deadlines. They really understood our needs as a business and created a final product that far exceeded our expectations. They made our content creative, exciting and enjoyable to learn about. CUA would recommend etrainu to any business looking to make the switch to e-learning. We look forward to working with them on future projects.

Sue Lowe​

Learning & Development Manager, CUA

Looking for business solutions?

From customised branding, look & feel, and your specific organisational structure to custom content. Our in-house team specialises in the full process of learning design – identifying the problem, workshopping the causes, and developing just the right solution. 

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